

Demand is real, but it's selective. Against a subdued 2025 economic backdrop, businesses took a cautious approach to hiring, yet there were clear hotspots for specialist tech skills including AI, data, enterprise applications and cyber security, according to Computer Weekly's tech recruitment outlook for 2026. In other words, employers aren't hiring everyone. They're hiring where the signal is strongest.
That signal is getting harder to meet. 76% of engineering employers struggle to recruit for key roles, with technical and specialist sustainability skills topping the list, according to the Institution of Engineering and Technology's 2025 skills statistics. When three in four employers feel the squeeze, the way you decide which role to fill first starts to matter as much as the hire itself.
And the talent you want is on the move. 79% of UK technical professionals plan to change employers in 2026, according to Rise Technical's 2025/26 Insights Report, which surveyed over 500 employers and 1000 candidates. That churn is an opportunity: the right people are open to the right roadmap, if you can describe it clearly.
Support tickets are a roadmap in disguise. Recurring complaints point to the features that need engineers now, and the pattern lines up with national demand. IT business analysts, architects and systems designers, a group of 193k workers, are among the occupations in critical demand, with three out of five indicators in critical demand in 2025, according to the Occupations in Demand 2025 data on GOV.UK. These are the people who turn support themes into a buildable plan.
The specialist hotspots back this up too. Demand concentrates in AI, data, enterprise applications and cyber security, according to Computer Weekly's 2026 outlook. Notice the overlap: data and AI roles are exactly the ones that read support insight at scale and feed it into the roadmap. Hire them, and your next priorities get sharper.
So the dynamic is simple. Support surfaces the problem, analysts and architects shape the fix, and specialist engineers build it. When 76% of engineering employers struggle to recruit for key roles per the IET, sequencing those hires around real user demand is how you spend scarce effort well.
Start with the evidence you already own. Pull your top support themes from the last quarter and name the one or two roles that would resolve them fastest. This turns a vague headcount request into a specific brief, which matters when 79% of UK technical professionals plan to change employers in 2026 according to Rise Technical and the best people pick the clearest opportunity.
Speed and clarity work together. With specialist skills in short supply across AI, data and cyber security per Computer Weekly, a slow process loses the very people who'd shape your roadmap. Tighten the steps, keep the brief honest, and treat every applicant like someone deciding where to do their best work.
The right tool helps you act on that insight fast. Our recruitment agent manages recruitment end to end for 8% on a successful hire, with no monthly fee and no upfront cost, through Reed.ai. Tell us the problem you're solving and we'll start the shortlist today.