The London market's shared route into claims careers

The London market is building a shared entry route into claims careers, helping firms meet demand for skilled insurance professionals by pooling training, standards and hiring across the sector.
Author

Jen May

Job Title

Chief Customer Officer

What does financial-services hiring look like right now?

Financial services is hiring for depth, not just numbers. Recent government analysis of the sector found that recruitment was generally for Regulatory Qualification Framework (RQF) level 6 and above roles, rather than the lower RQF 3 to 5 bands the GOV.UK Temporary Shortage List: Stage 2 report (2026). In plain terms, employers are reaching for degree-level and professionally qualified people more often than for entry-level hires.

That matters for claims. Claims work sits at the heart of insurance, where decisions carry real money and real consequences. When firms chase the same senior, qualified talent, the pipeline below gets thin. A shared route into claims careers is one answer: build the next generation of professionals together, rather than competing for a small pool of people who already hold the qualifications.

Which roles and dynamics are driving demand?

The pull towards higher qualification levels is clear. Sector recruitment was generally for RQF 6 and above, rather than RQF 3 to 5 roles GOV.UK's Temporary Shortage List: Stage 2 report (2026). For claims teams, that points to demand for adjusters, technical claims handlers, complex and large-loss specialists, and the people who sit across underwriting, broking and claims in the London market.

The dynamic creates a gap worth watching. If most live vacancies target qualified, experienced people, where do newcomers start? A shared entry route tackles exactly that. By standardising early training and spreading the cost and effort across firms, the London market can bring people in at the base of the ladder and grow them towards the RQF 6-plus roles employers are competing for today.

How do you hire well in financial services?

Start with the real requirement. If a role genuinely needs RQF 6-plus qualifications, say so and screen for it; sector hiring already skews that way per GOV.UK's Temporary Shortage List: Stage 2 report (2026). But be honest about which skills can be trained on the job. Over-specifying every vacancy as senior shrinks your pool and slows every hire.

  • Define must-have qualifications separately from nice-to-have experience, so you don't screen out capable people who can grow.
  • Build a visible entry route and partner across the market, so early-career talent has somewhere to start.
  • Move quickly once you find the right person; strong candidates in a competitive sector don't wait long.
  • Write for the person, not the job spec, and describe the career path, not just the day-one duties.

Speed and clarity win. In a market reaching for qualified people, the firms that describe a clear path, respond fast and keep the process simple are the ones that fill roles and keep them filled.

How can we help you hire for claims?

This is where we come in. We search a database of 15 million candidates to find the people who fit your claims roles, and we run the process end to end, from the first match to a booked interview. Our recruitment agent manages recruitment end to end for 8% on a successful hire, with no monthly fee and no upfront cost. Ready to build your claims team? Start hiring with Reed.ai today.

Sources

Jen May
Share