Benchmark a delegated claims hire against open roles

To benchmark a delegated claims hire against your open roles, compare the qualification level, regulatory scope and seniority you actually need against the live market for similar positions, then set a realistic timeline and shortlist criteria before you post.
Author

Jordan Van Tonder

Job Title

Strategy and Delivery Lead

What does the financial-services hiring market look like right now?

Financial services keeps competing hard for people with the right qualifications. Recent government analysis found that in the financial services sector, recruitment was generally for Regulatory Qualification Framework (RQF) 6+ roles rather than RQF 3-5 roles the GOV.UK Temporary Shortage List: Stage 2 report. For a delegated claims hire, that matters: the market is weighted towards degree-equivalent and higher roles, so your benchmark has to start with the level you genuinely need.

Why does this shape your approach? Because a claims function spans a wide range of work. Some tasks sit at a technical, decision-making level that competes directly with that RQF 6+ demand. Others are more process-led. Benchmarking your delegated claims hire against open roles means being honest about which part of that spectrum you're hiring into, so you're not chasing the whole market for a role that only needs part of it.

Which claims roles and dynamics should you benchmark against?

Delegated claims sits inside a broader cluster of financial-services roles, and the government review grouped its findings at sector level: recruitment was generally for RQF 6+ roles rather than RQF 3-5 roles the GOV.UK Temporary Shortage List: Stage 2 report. Use that as your anchor. If your delegated claims hire needs regulated decision-making authority, benchmark it against the higher-qualification roles competing for the same people. If it's more administrative, benchmark it lower and widen your pool.

The dynamics to map are simple. What qualification level does the role truly require? How much regulatory scope sits with the person? Where does this role fit against your other open roles for seniority and salary band? Answer those three and you have a benchmark that reflects the real market, not a guess.

How do you hire well for a delegated claims role in financial services?

Start with the benchmark, then build the shortlist around it. Write a job description that states the qualification level clearly, given that sector recruitment skews towards RQF 6+ roles rather than RQF 3-5 roles the GOV.UK Temporary Shortage List: Stage 2 report. Being precise here filters applications before they reach you and speeds up every step that follows.

  • Define the level first: decide whether the role sits at the higher-qualification end or the process-led end before you write a word.
  • Match the regulatory scope to the title, so applicants self-select accurately.
  • Compare against your live open roles for consistency on seniority and pay banding.
  • Set a realistic timeline up front, then measure every hire against it.
  • Prioritise speed to first contact, because strong people in regulated roles move quickly.

Do this well and benchmarking stops being a one-off exercise. It becomes the way you brief every role, keep pay fair across your team, and give yourself a clear picture of how long a good hire should take.

How can we help you benchmark and hire faster?

Once you know the level you're hiring at, we turn that benchmark into a shortlist quickly. We search a database of 15 million candidates, rank a shortlist in under 30 seconds, contact matched people in under a minute, and can book an interview in under three minutes, so you move from benchmark to conversation the same day. Our recruitment agent manages recruitment end to end for 8% on a successful hire, with no monthly fee and no upfront cost, through Reed.ai. That's recruitment managed end to end, built around finding the right person. Tell us about your delegated claims role and see your shortlist today.

Sources

Jordan Van Tonder
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