Judgement is the real hire when agents handle quotes

As AI agents take over routine quoting and first-draft tasks, the role you most need to hire for is the human who exercises judgement: the person who decides when the machine is right, when it's wrong and what to do next.
Author

Wajahat Abbasi

Job Title

Lead Developer

What is actually happening with AI and entry-level hiring?

The bottom of the ladder is being redrawn. Adzuna has seen a 30% drop in UK entry-level job postings since ChatGPT's launch, with graduates facing the toughest market since 2018 techUK – What's actually happening with entry-level and graduate jobs?. The pattern is sharpest in technology: the UK tech sector cut graduate jobs by 46% in the past year, with a further 53% drop projected The Register.

It isn't only juniors feeling it, but they feel it first. In engineering, entry-level hiring has fallen to -19% while senior hiring sits at -10%, a nine-percentage-point gap GOV.UK - A snapshot of entry-level hiring in the UK. When agents absorb the repeatable work, such as drafting a quote or a first response, the roles that remain are the ones that call for a decision. That's the shift you're hiring into.

Which roles and skills are in demand right now?

Demand is pooling around people who can build with AI and judge its output. Demand for AI skills increased nearly 200% in a year, with London accounting for 80% of AI-related job postings and nearly two-thirds of all technology vacancies in the UK The Register (Accenture data). The scale of the response is just as telling: the UK government announced a partnership to upskill 7.5 million UK workers in essential AI skills by 2030, around 20% of the workforce techUK.

The way people enter these roles is changing too. Apprenticeships have risen from 3% of AI hires in 2020 to 19% in 2025 GOV.UK / DSIT – AI Labour Market Survey 2025 report. That tells you employers are growing judgement in-house rather than waiting to buy it fully formed. When an agent produces the quote, the hire you really need is the person who can check it, challenge it and own the outcome.

How do you hire for judgement, not just output?

Start by separating the task from the decision. An agent can draft a quote in seconds. What it can't do is weigh an awkward client, a thin margin or a risk the data doesn't show. So write the role around the decision, not the deliverable. Ask what good judgement looks like here, who it protects and how you'd know it was missing.

  • Test reasoning, not recall: give a flawed AI-generated quote and ask the person to spot what's wrong and why.
  • Hire for how someone handles ambiguity, pushes back and explains a call to a client or a colleague.
  • Value the ability to work alongside agents, checking and correcting output, as a core skill rather than a nice-to-have.
  • Grow judgement internally through apprenticeships and structured mentoring, so you're not only buying senior experience.
  • Reward people who ask the sharp question before sending, not just those who send fastest.

The practical move is to stop treating speed as the headline. Agents give you speed for free. People give you the decision, and that's what you pay for now.

Where does an AI recruitment agent fit when judgement is the hire?

We built our AI recruitment agent to handle the heavy, repeatable part of hiring so you can focus on the decision: is this the right person. We search 15 million candidates and manage recruitment end to end, from a ranked shortlist to a booked interview. Our recruitment agent manages recruitment end to end for 8% on a successful hire, with no monthly fee and no upfront cost, through Reed.ai. If judgement is the role you need to fill, tell us what good looks like and we'll surface the people who show it.

Sources

Wajahat Abbasi
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